Why We Do Free Worldwide Shipping

We believe everyone—developed or less developed areas—deserves equal shopping rights. Our natural stones come from all over the globe, so we should share them fairly.That’s why we dropped “no free shipping for remote areas” for good. Now, free worldwide shipping and tax-free delivery on €199+ orders—no exceptions.Unlike before (€99+ plus shipping), this cuts your costs and cuts down on 50% of those extra shipping trips that hurt our planet. We might lose small orders, but helping the planet? Worth it.

Why We Shoot Every Stone (No Free Unreasoned Returns)

Natural stones take millions of years to form—each has unique patterns, colors, even “flaws” (which make them special).So we shoot multiple macro angles for every stone over €10 (aiming to cover all someday) — to show you exactly what you’ll get.Shooting costs a lot (way more than free returns), but it’s the right way to give you real value.Why no free returns? It’d break our photo budget, plus create waste (emissions, packaging, energy). We’d rather cut your “wrong buy” risk than add waste.Shop thoughtfully—let’s keep unique stones with people who love them. If damaged in shipping: email photos to 5elementslink@gmail.com, we’ll fix it fast.